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Air Tran

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Air Tran Airways was founded in 1992 and is affiliated with AirTran Holdings. The company currently operates more than 1,000 flights every day. AirTran Airways is a low-cost airline intended for both tourist and business travelers. The company operates new aircrafts featuring Wi-Fi, business class, satellite radio XM and compartments for hand luggage EasyFit, appointed places and much more. The company has hubs in Hartsfield-Jackson Atlanta International Airport and in General Mitchell International Airport in Milwaukee. AirTran Airways offers everyday, affordable air travel across the United States. The company provides such inflight services as inflight Internet, XM Satellite radio, inflight magazine, complimentary beverages and snacks and much more. Please try to contact Air Tran Customer Service directly prior to posting any complaints on this site.

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Catty1234
Air Tran unreliable
4.0 Customer Relations 1800 Phoenix Blvd Suite 104 AtlantaGA 30349 1-800-AIR-TRAN,1-800-247-8726,678-254-7999 http://www.airtranairways.com/contact/contact_us.aspx

Air Tran does not stand behind their promises. I am a veteran traveler of over 30 years on business. I missed my connecting flight at 1 AM because of weather. Air tran left me sitt...

#245856
Jun 28, 2011
253

Stanton ...
Air Tran - Plane left early without me.
4.0 Customer Relations 1800 Phoenix Blvd Suite 104 AtlantaGA 30349 1-800-AIR-TRAN,1-800-247-8726,678-254-7999 http://www.airtranairways.com/contact/contact_us.aspx

After checking in early and selecting a seat online they first tried to charge me extra for a regular isle seat. I had to call them and get the extra charges removed. I checked my ...

#235265
May 01, 2011
202

Poundsp
Air Tran bucking responsibility for rebooking fees
4.0 Customer Relations 1800 Phoenix Blvd Suite 104 AtlantaGA 30349 1-800-AIR-TRAN,1-800-247-8726,678-254-7999 http://www.airtranairways.com/contact/contact_us.aspx

Due to a simple clerical error, my husband booked the wrong date on a flight for our four family members to Ft. Lauderdale. By the time the error was discovered, it was one and a ...

#203328
Oct 19, 2010
362

Anonymous
Air Tran - Lost my flight reservation
4.0 Customer Relations 1800 Phoenix Blvd Suite 104 AtlantaGA 30349 1-800-AIR-TRAN,1-800-247-8726,678-254-7999 http://www.airtranairways.com/contact/contact_us.aspx

I booked a flight 4/13/10 rcvd. confirmation email that day. When I got to Air Tran ticket counter 4/28/10 they had no record of me.I must say the Air Tran people were nothing bu...

#181325
May 07, 2010
274

Jack2278
Air Tran
4.0 Customer Relations 1800 Phoenix Blvd Suite 104 AtlantaGA 30349 1-800-AIR-TRAN,1-800-247-8726,678-254-7999 http://www.airtranairways.com/contact/contact_us.aspx

I was recently involuntarily bumped from my Air Tran flight in Dallas. I was unable to check in on line. I arrived at the airport 1 hour and 20 minutes before flight time with no b...

#174823
Mar 15, 2010
295

Anonymous
Air Tran executive offices
4.0 Customer Relations 1800 Phoenix Blvd Suite 104 AtlantaGA 30349 1-800-AIR-TRAN,1-800-247-8726,678-254-7999 http://www.airtranairways.com/contact/contact_us.aspx

Air Tran was very nice to set me up on a repayment plan for 6 months because I had just had two shoulder surgeries. After the 6 months I needed two more knee surgeries so I was st...

#164223
Dec 11, 2009
708

Dwilkster
Air Tran first class worst in aviation history
4.0 Customer Relations 1800 Phoenix Blvd Suite 104 AtlantaGA 30349 1-800-AIR-TRAN,1-800-247-8726,678-254-7999 http://www.airtranairways.com/contact/contact_us.aspx

The first class of Air Tran Airways is a cruel joke. They allow all passengers to use the first class bathroom so you are sitting in a seat next to a line of passengers, crying ba...

#160492
Oct 29, 2009
547

Rosalie
Air Tran - Trn air is not a good air line they sent me to the wrong gate and i missed my plane
4.0 Customer Relations 1800 Phoenix Blvd Suite 104 AtlantaGA 30349 1-800-AIR-TRAN,1-800-247-8726,678-254-7999 http://www.airtranairways.com/contact/contact_us.aspx

I missed my plane after having a 4 hour lay over in michigan atlanta sent me to the wrong gate and i missed my plane let alone i was told that it was the right gate and i checked e...

#157818
Sep 24, 2009
441

Bushwacker
Air Tran 's flight attendents are very rude and our gate was changed without announcement
4.0 Customer Relations 1800 Phoenix Blvd Suite 104 AtlantaGA 30349 1-800-AIR-TRAN,1-800-247-8726,678-254-7999 http://www.airtranairways.com/contact/contact_us.aspx

The whole experience was bad!!! i went on line the day before to reserve our seats and the airline wanted to charge $20 for each exit row seat and $6 each for a coach seat. i di...

#147122
Apr 03, 2009
364

Catman8120
Air Tran weather capabilities in question?
4.0 Customer Relations 1800 Phoenix Blvd Suite 104 AtlantaGA 30349 1-800-AIR-TRAN,1-800-247-8726,678-254-7999 http://www.airtranairways.com/contact/contact_us.aspx

I was recently abandoned by Air Tran on a return flight from Phil to Kansas City because of "Bad Weather". However I was able to book a flight that day on US Airways. I was called...

#143845
Jan 07, 2009
533

Angry ai...
Air Tran illegal practices
4.0 Customer Relations 1800 Phoenix Blvd Suite 104 AtlantaGA 30349 1-800-AIR-TRAN,1-800-247-8726,678-254-7999 http://www.airtranairways.com/contact/contact_us.aspx

I booked a nonstop flight from LGA to MCO that had been advertised on Air Trans site. Only to have it switched to a flight with stops. When I went back and researched i...

#137806
Oct 02, 2008
538
Reviews 1-11 of 11

Related Information

Airlines
Airlines are companies which provide passenger and cargo transportation services using air planes. To offer such services each company has to have a relevant license or certificate. Airlines vary from those operating one plane to transport mail or cargo, to full-service international companies maintaining a fleet of airplanes. They distinguish between the following categories of airline services: domestic, intra continental or international, and intercontinental. Charter flights with scheduled services are also available. Airline personnel consists of pilots, flight engineers and flight attendants. Each plane has its own carrying capacity, thus there is a fixed seat number on the plane and passengers are allowed to have limited hand luggage with them. Other luggage goes separately in the luggage compartment. Onboard, passengers are offered drinks, snacks and rugs which are included in the price of the ticket. Before, during and after takeoff, flight attendants provide the passengers with the rule to be stick to in the plain.

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